FluentCommunity: First Month in Review
FluentCommunity launched in November 2024, as a groundbreaking WordPress community solution. Our mission is to empower businesses and educators to create meaningful, thriving online spaces.
One month in, we’re excited to share how we’ve prioritized customer feedback and continuously improved.
Launch Event Highlights
We launched FluentCommunity in two exciting phases, staying true to our sole goal of delivering a superior community-building experience that is fast, responsive, and user-friendly.
- First, on November 7th, we opened it up to our BETA testers for a private launch, and then
- on November 18th, we made it official with a public launch for everyone.
Survey & Our Commitment
We conducted a survey and asked our BETA testers about their needs and how they envisioned using FluentCommunity. We didn’t just listen—we made it our mission to deliver a solution that aligns perfectly with your goals.
From our survey, we received over 800 responses from our users, and more than 2,500 users joined our official community to share their needs and aspirations.
From the development phase to the very moment we launched, FluentCormmunity has been in conversation with its users.
We made sure to provide easy access for direct communication with our users through various channels, including:
- Beta Teaster surveys: 800+ survey form submission
- Our official WPManageNinja community: Joined 2500+ members in product discussion
Through these channels, we gathered valuable insights into what our users need, and appreciate, and where they want us to improve. We didn’t just listen—we created something they truly love.
During our survey, one of our BETA testers, “Sella Yoffe,” shared his dream of having a community plugin tailored for his Blog.
Did we meet his expectations? Yes, he found FluentCommunity in-line with his expectations.
Here’s what he said–
“I’ve been hunting for a community plugin for several years.
I’ve found the current options in this space to be heavy, limited, challenging to implement, and, above all – expensive. Then, FluentCommunity launched (November 2024), and it is already a game changer. I’ve been a beta tester for the past two months, and I’m in love with it!”– Sella Yoffe
Another one of our BETA testers, “Simon H,” envisioned a community plugin to build his business community.
Did we meet his expectations? Yes, he found FluentCommunity perfectly aligned with his expectations. Here’s what he found–
“I’ve been testing this plugin for a month, and am very impressed with how much progress the developers have made. This plugin was used during its own beta testing, and the team behind it has been very responsive and attentive to feedback, which is a testament to the quality of their product.”– Simon H
Our BETA tester “Carlos Rodera” expressed us his desire to have a community for Entrepreneurs.
Did we meet his expectations? Yes, he switched to FluentCommunity from other community platforms/plugins. Here’s what he experienced–
“I have used several and different communities options from Facebook to Discord, Skool or BuddyBoss now to FluentCommunity.”– Carlos Rodera
The Response- A Record-breaking Kickstart
We proudly rolled out our first private launch for BETA testers on November 7th, and within just 24 hours, over 200+ pro Licence were claimed– a clean record for us, and It turned out to be our best-ever product launch campaign, all thanks to our amazing and supportive users.
Just 10 days later, on November 18th, we went public—and what a launch it was! With a free version available on WordPress.org, we hit an incredible milestone of 1,000+ active users within just seven days. And now, a month later, that number has grown to over 2,000!
A heartfelt thank you to all our users—you continue to inspire us every step of the way.
Major Improvements Based on Feedback
We value every bit of feedback, suggestion, and feature request from our users. That’s why we’ve made it simple for them to connect with us and share their thoughts through our official community. To make it even easier, we’ve introduced a dedicated Roadmap where users can effortlessly submit their feature requests.
So far, we’ve received over 100 suggestions, feedback, and feature requests. We’ve carefully prioritized them, working on 60 different features, elements, and concepts in the past 30 days—and rolled out 15 updates to meet your needs.
Here are some major updates/improvements FluentCommunity made based on our users’ needs.
1. Badge System Enhancements
- Added Multiple Badges to a User (v1.1.12)
- FluentCRM Integration for Badge Actions (Automation and Bulk Actions) (v1.1.12)
Why it’s important: Enables more granular recognition and automation for user achievements.
2. Course Improvements
- Course Progress Bar Added (v1.1.12)
- Option to Disable Comments Globally on Courses (v1.1.12)
- Courses Can Be Added Without Menu Group (v1.1.11)
- Documents for courses
- Disable comments
- Hide students’ count
- Progress bar in lesson view
- Content scheduling
Why it’s important: Makes course management more flexible and improves the learning experience.
3. Login and Signup Page Customization
- Added Login/Signup Page Customization (v1.1.0, v1.1.11)
- Option to Use Custom Login/Signup URL (v1.0.96)
Why it’s important: Enhances branding and usability for community admins.
4. Gravatar Profile Customization
- Option to Disable Gravatar Profile Image (v1.1.12)
Why it’s important: Improves user privacy and customization of profile settings.
5. Space Creation Without Groups
- Option to Create Spaces Without Groups (v1.1.12)
Why it’s important: Simplifies community structure by allowing standalone spaces.
6. Improved Slug Generation
- Slug Generation and Editing for Non-Latin Characters (v1.1.12, v1.1.11)
- Improved Course and Space Slug Editing (v1.1.11)
Why it’s important: Enhances compatibility for global users with non-Latin languages.
7. Modal View for Posts
- Added Configurable Modal View for Posts (v1.1.11)
Why it’s important: Modernizes content presentation for better engagement.
8. Community Privacy Settings
- Added Community Privacy Settings (v1.0.95)
Why it’s important: Enhances privacy controls, allowing admins to restrict profile visibility and enforce space-specific access.
9. FluentCRM and Fluent Forms Integration
- Improved FluentCRM Integration (v1.1.0, v1.0.98)
- Added Direct Fluent Forms Integration (v1.1.0)
Why it’s important: Streamlines automation and form handling for marketers and admins.
10. UI/UX Enhancements Across Features
- Improved UI/UX for Community Feed, Post Popup, and Other Interfaces (Various Updates)
- Blazing Fast Single Post View (v1.1.11)
Why it’s important: Enhances usability and performance for all community members.
These updates not only address key pain points but also add flexibility, improve the user experience, and extend functionality, making FluentCommunity more competitive and user-friendly.
11. Documents for spaces
12. Improved invitation System
Customization
- Color scheme customization
- Auth-based customization
- 99.99% translation ready
Integration
- 1. Integration with FluentCRM
- 2. Access Management with FluentCRM Tags
- 3. Integration with Fluent Forms
Support and Customer Success Metrics
While we’ve provided multiple channels for our users to communicate with us, our official support team has gone above and beyond, staying super-active 24/7 and responding to thousands of tickets and live chat queries.
We’ve handled over 3,000 live chat interactions in the past 30 days—an astonishing 1,000 live chats more than our typical launch scenario!
In the past month, we’ve managed over 600 support tickets, providing nearly 1,500 responses.
And one of our users “Gee Adriaansz” didn’t hesitate to highlight this, saying:
“I am SO happy that I came across FluentCommunity. I’ve been using FluentForms for years, so I was already familiar with WP Manage Ninja. Their support is outstanding (which is so important!).”– Gee Adriaansz
What Experts Are Saying?
You don’t need to take our word for it—feel free to explore and see for yourself. Explore more reviews here!
What’s Next?
We’re just getting started! Here’s what you can expect next:
- Mobile App (3rd party)
- Report to Admins Feature
- Sort and Filter Members
- Compatibility with Bricks Builder
- Add Incoming Webhooks
- Migration of Comments, Groups, Forums, from BB
- Integration with Elementor Page Builder
- (Event) Calender
And more! Stay tunned with us to know about the more updates, and features of FluentCommunity.
Prema Anjum
My full name is Anzuman Ara Chowdhury. But people know me as Prema Anjum. I’m a Digital Marketer by profession, a WordPress community contributor, and a travel enthusiast by heart.
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Comments
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I am absolutely thrilled with FluentCommunity! As a full-service WordPress agency, we are always on the lookout for tools that can enhance our offerings, and FluentCommunity has exceeded our expectations. The user-friendly interface and robust features make it an ideal solution for our clients looking to build engaging online communities.
I am particularly impressed with how responsive the team has been to feedback, which shows their commitment to continuous improvement. I can’t wait to see how FluentCommunity evolves in the future and how we can leverage it to create even more value for our clients. Excited for what’s to come!
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Thank you for your feedback. You can also give us a review here: https://wordpress.org/plugins/fluent-community/#reviews
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