---
title: FluentCRM Integration with FluentCommunity
description: "**FluentCommunity** integrates with **FluentCRM,** allowing you to run **Email Campaigns**, **Automations**, and **Add/Remove** CRM contacts to Fluent Community members. This article covers detailed information about **Automation**, **Contacts**, and **Email** **Campaigns** you can manage for **FluentCommunity** using **FluentCRM**. ## Connecting FluentCRM…"
url: "https://fluentcommunity.co/docs/fluent-community-integration-with-fluentcrm/"
updated: "2026-08-20"
category: Integration
---

# FluentCRM Integration with FluentCommunity

**FluentCommunity** integrates with **FluentCRM,** allowing you to run **Email Campaigns**, **Automations**, and **Add/Remove** CRM contacts to Fluent Community members.

This article covers detailed information about **Automation**, **Contacts**, and **Email** **Campaigns** you can manage for **FluentCommunity** using **FluentCRM**.

## Connecting FluentCRM with FluentCommunity

First, go to **Settings** of **FluentCommunity** from the below left corner.

Open the **Features & Addons** tab from the left sidebar and scroll down to the **Recommended Plugins and Addons** section.

Click the **Install FluentCRM** button to automatically set up the **FluentCRM (free** **version)** plugin with your **FluentCommunity.**

> Remember, you **don’t require** the **Pro Version** of **FluentCRM** plugin to perform all the automated tasks for **FluentCommunity**.

![](https://fluentcommunity.co/wp-content/uploads/2024/11/1.-Enable-FluentCRM-in-Fluent-Community-Settings-scaled.webp)

Now, click the **View Settings** button and it redirects you to the**FluentCRM Dashboard.**

![](https://fluentcommunity.co/wp-content/uploads/2024/11/2.-View-Settings.-button.webp)

From the various options of FluentCRM, we will discuss the necessary three sections. These are:

1. Automations
2. All Contacts
3. Email Campaigns 

![](https://fluentcommunity.co/wp-content/uploads/2024/11/3.-Fluent-CRM-Dashboard-scaled.webp)

#### 1. Automations

FluentCRM provides **Triggers** and **Actions** specifically designed for **FluentCommunity** to run automations. 

To get all the **Triggers** and **Actions**, go to the **Automations** section from the **FluentCRM Navbar** and click the **+ New Automation**button.

> To learn the detailed process of creating a new automation funnel, read this [Documentation](https://fluentcrm.com/docs/automation-editor/).

![](https://fluentcommunity.co/wp-content/uploads/2024/11/4.-New-Automation-button.webp)

Now, a pop-up page will appear with all the Popular Pre-built Funnel Templates for creating automation where the full funnel diagram will be ready automatically. 

But, to create your automation funnel from scratch, simply click on the **Create from Scratch**tab (e.g., here, I have created a new automation from scratch).

![](https://fluentcommunity.co/wp-content/uploads/2024/11/5.-Create-from-Scratch-tab.webp)

##### Triggers for FluentCommunity

Now, go to **Community** from the left sidebar and all the **Triggers** for **FluentCommunity** will appear. These are: 

- **Joined in a Space**: If you select this trigger, automation will start when a user joins a space in FluentCommunity.

- **Enrolled in a Course**: If you select this trigger, automation will start when a user enrolls in a course in FluentCommunity.

- **User Level (Leaderboard) Upgraded**: If you select this trigger, automation will start when a user upgrades to a level in the leaderboard of FluentCommunity.

- **Left from a Space**: If you select this trigger, automation will start when a user leaves a Space in FluentCommunity. 

- **Unenrolled from a course**:  If you select this trigger, automation will start when a user unenrolls from a course in FluentCommunity.

Once you select your desired **Trigger**, click the **Continue** button.

Also, you can give a **Title** to your Automation in the**Internal Label** field for easy referencing later. But, if you leave it blank, the title will be automatically set based on your chosen trigger.

> Apart from the triggers shown below, FluentCRM also comes with lots of other triggers. To see the full list of triggers, [click here](https://fluentcrm.com/docs/introduction-to-fluentcrm-automation/#i-trigger).

![](https://fluentcommunity.co/wp-content/uploads/2024/11/6.-All-Triggers-of-Fluent-Community-1.webp)

##### Actions for FluentCommunity

Once you choose the **Trigger**, you will be redirected to the similar screen below from where you can add the [Actions](https://fluentcrm.com/docs/primary-automation-actions/) for Fluent Community.

Now, click the **Plus Icon**or hover over it andclick the**Add Action / Goal**option to view all the **FluentCommunity Actions**.

![](https://fluentcommunity.co/wp-content/uploads/2024/11/7.-Plus-icon-or-Add-ActionGoal.webp)

Now, a pop-up page will appear with all the primary Action blocks of FluentCRM to choose from. These are:

- **Add to Space**: This action lets you choose the Space where users will be added once the automation starts.

- **Change Space Membership Status**: This action lets you change a user's **Space** **Membership Status** (**Active**, **Pending**, or **Blocked**) when the automation starts.

- **Remove from Space**: This action lets you select from which **Space** the user will be removed after the automation starts.

- **Remove Courses**: This action allows you to select from which **Course/s** the users will be removed after the automation starts.

- **Enroll to Course**: This action lets you choose the **Course/s** where the users will be added once the automation starts.

- **Add Badge To User**: This action lets you add badges to the user profile of community members once the automation starts.

Apart from the actions shown below, FluentCRM also comes with lots of other actions. To see the full list of triggers, [click here](https://fluentcrm.com/docs/introduction-to-fluentcrm-automation/#primary-actions-of-fluentcrm-automation).

![](https://fluentcommunity.co/wp-content/uploads/2024/11/8.-All-Actions-of-Fluent-Community-1.webp)

#### 2. All Contacts

You can add or remove users directly from the **Contacts** of FluentCRM to the **Spaces** of Fluent Community. 

First, go to **All** **Contacts**under the**Contacts**section from the **FluentCRM Navbar**.

Now, select contacts either individually by clicking the checkboxes or all at once by clicking the icon before the Email column. 

Then, click the **Dropdown** **Arrow** of the **Select Action** field, and choose the desired actions given for Fluent Community.

![](https://fluentcommunity.co/wp-content/uploads/2024/11/9.-All-Contacts-Bulk-Action.webp)

After selecting the desired action, select the desired **Space/Course** where you want to **Add/Remove** the contacts using the Dropdown list.

Finally, click the **Add to Selected Space** or **Add to Selected Course** button.

![](https://fluentcommunity.co/wp-content/uploads/2024/11/10.-Add-to-selected-Space-button-scaled.webp)

#### 3. Email Campaigns

FluentCRM allows you to run **Email campaigns,** particularly for **FluentCommunity**.

First, go to **All Campaigns** under the **Emails** section from the **FluentCRM Navbar**, and click the **+ Create New Campaign** button.

> To learn the detailed process of creating a new Email Campaign, read this [Documentation](https://fluentcrm.com/docs/setting-up-campaign/#create-a-new-campaign).

![](https://fluentcommunity.co/wp-content/uploads/2024/11/11.-Create-New-Campaign-button-scaled.webp)

Once you reach the **Recipients** section, you can select the recipients (i.e., **FluentCommunity Users**) for whom you want to run this email campaign in two different ways. These are:

- By List & Tag
- By Advanced Filter

##### By List & Tag Filter

Use this **By List & Tag** filter to select the email campaign recipients.” 

First, you need to add the **FluentCommunity Members/Users**under the desired **List/s and Tag/s** manually through [Automation](https://fluentcrm.com/docs/automation-editor/) (utilizing the appropriate **FluentCommunity Triggers**and applying the [Apply List](https://fluentcrm.com/docs/primary-automation-actions/#apply-list) and [Apply Tag](https://fluentcrm.com/docs/primary-automation-actions/#apply-tag) action).

Then, simply select your desired **List** and **Tag** using the Dropdown Arrow.

Add as many **Lists** or **Tags** as you need by clicking the **Plus Icon** and remove by clicking the **Minus** **Icon**.

![](https://fluentcommunity.co/wp-content/uploads/2024/11/13.-Selecting-Email-Campaigns-Recipients-by-ListTag-Filter-scaled.webp)

##### By Advanced Filter

> To use this advanced filter to select the email campaign recipients, you need to have the [FluentCRM Pro Plugin](https://fluentcrm.com/docs/how-to-install-upgrade-and-activate-license/) **installed** and **activated** in your **WordPress** **Site**.

Now, click on the **+ Add** button to start the filtering where you will get two options **Space Membership** and **Course Enrollment** for **FluentCommunity**.

This allows you to directly select specified **Space/Course** **Members** to include or exclude as recipients using the dropdown arrow.

You can add more filters by clicking the **+Add** button, add filters against the existing filter by clicking the **+ OR**button, and delete any existing filter by clicking the **Trash Icon**.

![](https://fluentcommunity.co/wp-content/uploads/2024/11/12.-Selecting-Email-Campaigns-Recipients-by-Advanced-Filter.webp)

#### Suppressing Emails to Bounced or Complained Contacts

If a member's FluentCRM contact is marked **Bounced**, **Complained**, or **Spammed**, FluentCommunity automatically stops sending that member community notification emails, protecting your sender reputation instead of repeatedly emailing an address that can no longer receive mail.

This is controlled by a [privacy setting](https://fluentcommunity.co/docs/privacy-settings/): **Do not send emails to contacts marked as Bounced, Complained, or Spammed in FluentCRM**.

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [support team](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.